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Services

Cargotec’s solutions are supported by a variety of services ranging from warranty work, basic inspections and spare parts to on-call service, refurbishment work, maintenance contracts and other customer-specific services. With more than 600 representative sales and service locations worldwide and a fourth of its workforce in a service-related position, Cargotec is committed to ensuring customers the continuous usability of their equipment.

The development of Cargotec’s service business is continuous and an important strategic driver of the company. Cargotec aims to grow even closer to its customers offering them market-driven services backed by a highly skilled service workforce and the most efficient maintenance processes.

	Parts Cargotec understands the importance in keeping your equipment running. Our professional staff can help you identify the parts you need or even offer alternatives like refurbished parts. With more than 650,000 part numbers available for ordering at any time, Cargotec has invested heavily in its global stocks offering excellent parts availability. On urgent orders, we can usually deliver to anywhere in the world within 24 hours.
	Maintenance Ensuring the right level of support for your operation is crucial. With an installed base of approximately 130,000 solutions, Cargotec are experts in optimising productivity. We can maximise your operation’s efficiency with a range of services including basic inspections, preventative maintenance and full service contracts.
	Modernisation Extending the lifecycle of equipment is even more important today as customers consider the cost of replacement units. For many years, Cargotec has been engineering the rebirth of cargo flow solutions. Customers can opt for technical upgrades, refurbishment of worn-out machines, or the modification of equipment to suit a different operation. Cargotec is prepared to take-on unique modernisation projects of its own and other-branded equipment working quickly to ensure short payback times.
	Conversions Being able to adapt to changing market requirements is essential to staying competitive. Cargotec offers comprehensive conversion packages to enhance or change the original functionality of your equipment or vessel. We offer complete delivery solutions including the initial study, design, manufacturing, and installation - all within an agreed timeframe.
	Training The technological development of cargo handling equipment is advancing, requiring new knowledge to service more complex machinery. Cargotec not only invests in the training of its own service organisation, but it extends its expertise to the service personnel of its customers, helping to reduce downtime and ensure the quick, reliable maintenance of handling equipment.