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Sustainability

Customer trainings and support



Our customer training and product support ensure the sustainable performance of equipment throughout its lifetime.

Cargotec's businesses operate close to customers: our global service network is the most extensive in the industry. We provide training and maintenance that help to extend the life cycle of equipment and reduce its impact on the environment.

Product support 

We provide a wide range of lifetime support:
  • Full service contracts
  • Training
  • Basic inspections
  • Preventative maintenance
  • Repairs
  • Specific projects
  • Parts

Customer training 

Customer training ensures that the equipment is used in a safe, efficient and environmentally conscious way.

  • Operators of offshore load handling equipment employing advanced active heave-compensated (AHC) technology, such as AHC offshore and subsea cranes, can get realistic training with a simulator, including training in failure and emergency situations in various environmental conditions.

​Equipment modernisations and ship type conversions

Lifetime conversions and modernisations of solutions is a key area in customer service. The efficiency and safety of a solution are increased with up-to-date spare parts and maintenance. Our solutions are adaptable to changing material flow types and customer needs. Cargo handling logistics of a terminal or conversion of a cargo handling type of a ship to another are examples of major lifetime projects. Well-planned design and reuse of existing materials support sustainable thinking.

  • Converting tankers to bulk ships serves as an example of renewed cargo handling structure.
  • In Brazil, two RTGs were heightened to lift one container higher, thus increasing the terminal’s eco-efficiency.
  • In Malaysia, an autosteering and container verification system was retrofitted to 67 RTGs.
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