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Press Release Hiab

Hiab presents the pioneering HiConnect(TM) - a connected solution for load handling


Hiab, part of Cargotec, presents its Hiab HiConnect(TM) platform as taking another pioneering step in the load handling industry. With HiConnect, Hiab adds connectivity to its market-leading load handling equipment as an enabler to provide critical insights which will help customers unlock value in their businesses.
Hiab will make HiConnect available as a connected service for customers, enhancing the productivity of the Hiab equipment in their fleet. Customers will receive real-time insights of their equipment utilisation, operation and condition. "Through this information, customers can actively optimise performance and avoid unnecessary downtime. Currently, customers have limited, often manual-input based insights, and lack of information about their equipment utilisation rate, condition and operation. Now, HiConnect offers real-time insights via web-based dashboards with clear and simple overviews that provide status monitoring, service planning and help improve the operation of each unit and operator," explains Jan-Erik Lindfors, Vice President, New Business Solutions at Hiab.
HiConnect has been developed in close collaboration with selected customers through multi-market pilots since 2015. Hiab will structure the HiConnect service offering by introducing different tiers of business-critical insights adapted to specific business needs and fleet size. During Q4 2017, Hiab will present a HiConnect retrofit solution to selected existing HIAB loader cranes and MULTILIFT demountables and customers in five markets - USA, United Kingdom, France, Netherlands and Germany, with expansion of the HiConnect offering and market coverage during 2018.
"We are very proud to be the first in our industry to bring this comprehensive suite of connected solutions to the market. As a pioneer in load handling, it is part of our mission to continue shaping the future of load handling. We have worked closely with our customers and collectively see many benefits today and huge future potential in HiConnect. This upcoming initial market offering is just a start. Early adopters will now receive key insights and functionality, but will also be part of further developing the HiConnect platform based on their customer needs," says Roland Sundén, President, Hiab.
"Modern technology and connectivity has totally changed the way we operate our business. Now that we can track the vehicles in our fleet, we know exactly where they are and what they are doing. With this information, we can be more efficient and operate much more safely," says Andrew Hollingsworth, Fleet Technical Manager, Travis Perkins PLC.
The combination of Hiab's market-leading equipment and comprehensive service offering including Hiab ProCareTM contracts and HiConnect as a connected solution, will give Hiab customers the benefit of increasing efficiency, productivity and safety in their businesses.
 "We stated our ambition that all new Hiab equipment shall be connected by 2018. That is what we are working on, connecting us more deeply with the customer to develop new ways of adding value to their business," concludes Roland Sundén.
For more information, please contact:
Connected Solutions:
Jan-Erik Lindfors, Vice President, New Business Solutions, Hiab
tel. +358 50 382 3331,
Marketing & Communications
Nikolaus Scheurer, Vice President, Marketing & Communications, Hiab
tel. +46 706 00 52 37,
Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,000 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.
Hiab's offering encompasses class-leading load handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under ZEPRO, DEL, and WALTCO brands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers.
Hiab is part of Cargotec Corporation. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2016 totalled approximately EUR 3.5 billion, and it employs over 11,000 people.


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