Kalmar Industries has just completed a deal with Maersk Sealand to provide a preventative maintenance contract for all of Maersk Sealand's Kalmar equipment in Africa.
The agreement means that Kalmar Solutions, the specialist division of Kalmar Industries created to provide added value services, will inspect Maersk Sealand's Kalmar machines in eleven different African countries, providing it with written reports and recommendations as to what action needs to be taken to ensure machine longevity and damage prevention.
Kalmar Solutions will also jointly evaluate and audit, together with Maersk Sealand,spare part stocks and consumables consumption (eg diesel and oil). Additionally, Kalmar will regularly evaluate the maintenance records of all the machines involved and recommend preventative maintenance programs for each site.
Thomas Malmborg, General Manager,Service, Kalmar Solutions, comments:
"The agreement with Maersk Sealand represents a significant new area of business for Kalmar Solutions.We hope that the agreement will be a long and profitable one for all parties concerned."
Kalmar Solutions takes traditional customer support to the next level. Whilst offering spare parts,service, training, maintenance and repair through its own offices and dealer network, it also provides value added services that complement its customers' use of its machines.
Responding to the high level of demand for its services, Kalmar Solutions has recently expanded its services to include contract maintenance, fleet management and rental products.
Raimo Ylivakeri,President,Kalmar Solutions, comments:
"Kalmar Solutions is now one of the biggest divisions within Kalmar Industries, offering customers value added services ranging from financing to maintenance and repair. Studies show that the outsource share of maintenance, repair and overhaul has increased by a third since 1995.Kalmar is taking this growth rate seriously and is investing major resources in the Kalmar Solutions business segment in order to meet this new demand.
"Kalmar is committed to providing high quality products and services.We have increased our R&D investments and are working towards finding the best possible solutions for all of our customers' business needs.
"Kalmar is focused on providing optimal solutions for all of its customers.As well as selling machines, it is also investing time and money in providing first class after sales care."
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Note to Editors:
Kalmar is a global provider of heavy duty materials handling equipment and services to ports, intermodal traffic, terminals and demanding industrial customers.
Kalmar focuses on supplying handling solutions that enable customers to operate with a high level of efficiency and reliability.Every fourth container or trailer transfer at terminals around the world is handled by a Kalmar machine.
Kalmar provides a large range of value added services such as maintenance contracts and fleet management.Nelcon and Ottawa complete the portfolio of the master brand Kalmar.Manufacturing plants are situated in Sweden (as is the head office), in Finland, in the USA, in the Netherlands and in Estonia.