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Kalmar Industries has been awarded a service contract to include both maintenance and operations by Gateway Terminals India (GTI). The agreement between Kalmar and the Mumbai-based terminal operator will apply to 29 Kalmar E-One RTGs currently being delivered to the Nhava Sheva container terminal.

The five-year deal requires Kalmar to supply GTI, a joint venture between APM Terminals and Container Corporation of India (CONCOR), with preventative and breakdown maintenance, engineering support, daily inspections, equipment operators and spare parts supply. Kalmar plans to provide more than 100 maintenance specialists and operators trained to meet international standards to work three shifts per day.

In negotiating the service agreement, GTI made it clear to Kalmar that availability and productivity were their top priorities. In return, Kalmar promised to meet or exceed the required level of equipment availability while being on-call 24 hours a day, seven days a week.

The management of GTI felt confident Kalmar could meet such high demands based on the company international maintenance contract references with other terminal operators.

As a new terminal, we wanted a partner we could trust to help achieve our productivity goals. Kalmar service experience and professionalism assured us that our required level of quality would be met.

Kalmar local presence meant that working together with this company would allow us to focus on our core business as a terminal operator.

Increasing business volumes and demand from local customers meant that establishing a sales company in India was a necessity for Kalmar. At the end of 2005 a subsidiary company was set up through the acquisition of 51 percent of Indlift, which had been the agent for Kalmar products in India since 2000.

Since the acquisition, Kalmar has been planning the expansion of the company service offering in India by increasing its sales and service network to include port cities such as Chennai, Cochin and Kolkata and by employing additional technicians.

Prior to Kalmar acquisition, Indlift employed 18 people at offices in Mumbai, New Delhi, Vizag and Bangalore. Today, staff numbers have increased considerably both in the offices and onsite. The total number of office-based employees now stands at almost 20 while there are also roughly 20 service engineers and a further 125 subcontracted engineers operating around the country.

Vijay Kumar, Managing Director of Kalmar India, says:

There are several projects presently in place in India to modernise existing ports and establish new facilities. India is opening up and becoming a key growth market for container and heavy materials handling equipment and related services. Today, Kalmar is well placed to bring the best available technology, service and support to its customers in India.
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The caption for the photograph reads:
"Under a five-year service contract with GTI, Kalmar is to provide preventative and breakdown maintenance, engineering support, daily inspections, equipment operators and spare parts supply for the Nhava Sheva container terminal."

Kalmar is a global provider of container and heavy duty materials handling equipment, automation applications and related services. It is the world's leading supplier of cargo handling equipment to ports, terminals and intermodal facilities.

Every fourth container or trailer transfer at terminals around the world is handled by a Kalmar machine. The company also supplies a wide range of machines to demanding industrial customers for applications as diverse as handling steel and paper to shunting road trailers at distribution hubs.

Kalmar is also leading the way in port automation applications with its application of unmanned container handling technology, on-board smart features and remote maintenance products developed in co-operation with customers and partners.

Kalmar's product range is complemented by a large range of value added services such as maintenance contracts and fleet management. Production plants are situated in Sweden, Finland, the Netherlands, Malaysia, China and the USA. Kalmar net sales were EUR 1,147 million in 2005.

Kalmar is part of Cargotec Corporation, the world leading provider of cargo handling solutions, which are used in local transportation, terminals, ports, distribution centres, and ships. In 2005 Cargotec net sales exceeded EUR 2.3 billion. Cargotec class B shares are listed on the Helsinki Stock Exchange.

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