Supplier contact information
Depending on your question, you can find the right channel to contact us from the list below.
Invoice and payments-related questions
| Support needed |
Contact |
| Sending invoices through any of the preferred channels: e-invoicing, PDF invoices, or Key-In services |
Contact Basware support by filling in this support form. |
| Invoice handling and payment-related questions, such as invoice content requirements, invoice payment status, or payment reminders. |
Send an email in English to: supplier.queries@cargotec.com |
Sourcing and purchasing related questions
| Type of purchases |
Contact |
| Indirect: Purchases required to operate the business (e.g. Facilities, Utilities, IT, Logistics, Marketing & Communications, MRO & Investments, Personnel Services, Professional Services, Travel & Events, Fleet.) |
- For questions about the sourcing process including supplier selection and contracting, send an email in English to: sourcing@cargotec.com
- For questions about purchasing and delivery activities, send an email to English to: store@cargotec.com
|
| Direct: Purchases directly related to Cargotec products’ production (e.g. Parts, Raw Materials, etc.) |
- Please contact your representative from Cargotec business areas Hiab, Kalmar, and MacGregor Sourcing.
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